Information

Customer information.

Everything you need to prepare for a shipment with Peters & May — guidance on the booking process, cargo insurance and what to expect on loading day.

Our specialist team has put together the essential guidance boat owners need to understand the process — and their own responsibilities — when shipping a yacht. All work is carried out in line with industry guidelines, and we encourage every customer to read through the guides below once a booking is confirmed.

Once you're booked

Guides to help you prepare.

FAQ

Questions about the shipping process.

How long is the yacht loading window? +
We give a 15-day window for shipment in which your yacht must be available. This allows us to consolidate yachts travelling the same route, offering the best rate, and gives flexibility around vessel schedules until all bookings are finalised.
What is the role of a Loadmaster? +
Our Loadmasters are the face of Peters & May on the ground, dealing with port staff, stevedores and agents worldwide. They prepare loading and discharge equipment, oversee load operations and co-ordinate third parties such as divers and surveyors.
What happens on the day of loading? +
You arrange for your yacht to be delivered to the pre-agreed location at the specified time. The Loadmaster and diver position the lifting gear, the crane lifts the yacht onto cradles aboard the vessel, and final lashing and checks are completed before shipping.
What preparations do I need to make before the scheduled shipping date? +
Secure loose items, remove personal belongings, and follow the specific guidelines your Peters & May team provides. We’ll guide you through every step to ensure a smooth process.
What happens if there are unforeseen changes to the schedule? +
Weather or port-related issues can occasionally cause delays. If this happens, our team will communicate promptly with real-time updates and alternative solutions.
Still have questions?

We're here to help.

Reach out to our team directly for guidance on your booking, or get a quote for your next shipment.