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Customer Information

Thank you for choosing Peters & May for your maritime transport needs. We’re committed to providing you with a seamless experience. This page contains all the information you’ll need to prepare for your journey, including guides, tips, and answers to frequently asked questions.

The specialist team at Peters & May have created useful and important information for boat owners to understand the legal process and individual responsibilities of yacht transportation. All business is undertaken in line with industry guidelines and customers are encouraged to read the following:

 

Important Information once your vessel/shipment has been booked

Transporting a yacht to a new cruising destination can be a complicated and daunting operation. We have prepared this guide to assist owners transporting their yacht to new destinations as well as to ensure you are fully informed on all basic areas of yacht shipping and have a clear idea….

Peters & May Ltd requires all of its customers to take out an all-risks cargo policy on goods that P&M arranges to move (either as agent or principal). Whilst Peters & May strives to reduce risk at all opportunities, unfortunately when dealing with a combination of natural forces, and potential….

If not absolutely necessary you as Yacht Owner (or its representative or servant) are NOT allowed to board the Vessel. We understand that you may like to see your yacht on board the Vessel but for safety reasons the Ocean Carrier must be very strict in allowing access. The vessel….

Full Deck

Like with everything, there are of course hazards when it comes to shipping your yacht on an ocean-going vessel. This is something that we are aware of having been in the yacht shipping business for over 25 years. One such hazard is that of the appearance of rust spots, or….

Shrink Wrapped Yacht

Introducing the team who load your cargo Our Loadmasters are instrumental in the loading and discharging of cargo across the globe.They are at the forefront of operations dealing with operators and stevedores worldwide, they have the experience and the knowledge to know when a safe loading is possible. Both prior….

Yacht on cradle

Our specialist Technical Team works closely with our Loadmasters to provide necessary overall support throughout the planning, execution and delivery of your cargo. From own very own in-house Technical Superintendent who is responsible for engineering all technical diagrams and drawings to our very own in-house Welding Fabricator – our team….

Over 50 Years of Excellence in Maritime Services At Peters & May, we bring over half a century of unmatched experience in yacht shipping and logistics. Our longevity in the industry is not just a testament to our enduring quality but also to our deep understanding of the unique needs….

FAQ

Frequently Asked Questions

  • How long is the yacht loading window?

    With all loadings, we give a 15-day window for shipment in which your yacht must be available. The reason for this is based on the consolidation of yachts wanting to ship from A to B during the same period. Through economies of scale we can ensure we offer customers the best rate for shipping if consolidation is an option. Secondly, until all bookings are finalised the vessel cannot be nominated. Vessel schedules can vary, requiring flexibility in loading date.
  • What is the role of a Load Master?

    As the face of Peters & May our Loadmasters are at the centre of all marine logistics. Dealing with port staff, stevedores and agents worldwide; they have a wealth of experience in bespoke logistics. Loadmasters are responsible for
    • Preparing all required loading and discharge equipment
    • Overseeing and managing load and discharge operations
    • Co-ordinating third parties including divers, ship crews, surveyors etc.
    To learn more about the team who load your yachts.
  • What happens on the day of loading?

    It will be your responsibility to arrange for the yacht to be delivered to a pre-agreed destination at a specified time for lifting. If arriving by water, you will need to contact the Peters & May Loadmaster who will confirm the berth location and the positioning required for lift. Once alongside the vessel, lifting gear will be carefully positioned by the Loadmaster and diver ensuring slings are safely supporting your yacht. Once satisfied the crane will lift the yacht and she will be offered up to cradles aboard the vessel. Final adjustments will be made before settling and lashing the yacht to the cradles and/or deck using lashing points such as cleats and bollards. Final checks and preparations are made before your yacht is ready for shipping.
  • What preparations do I need to make before the scheduled shipping date?

    Before the scheduled shipping date, ensure that your yacht is properly prepared for transport. This includes securing loose items, removing personal belongings, and following any specific guidelines provided by Peters & May. Our team will guide you through the necessary preparations to ensure a smooth shipping process.
  • What happens if there are unforseen changes to the schedule?

    While we make every effort to adhere to the agreed-upon schedule, unforeseen circumstances such as weather conditions or port-related issues may cause delays. In the event of any changes, our team will promptly communicate with you, providing real-time updates and alternative solutions. Your satisfaction and the safety of your yacht remain our top priorities.

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Contact us with your questions

We would love to speak with you! Feel free to reach out with any further questions.