FAQs

At Peters & May, we know logistics can be complex. Our FAQ covers everything from yacht shipping and customs clearance to handling dangerous goods and worldwide freight forwarding. If your question isn’t listed here, please get in touch with our team directly.

What happens if there are unforseen changes to the schedule?

While we make every effort to adhere to the agreed-upon schedule, unforeseen circumstances such as weather conditions or port-related issues may cause delays. In the event of any changes, our team will promptly communicate with you, providing real-time updates and alternative solutions. Your satisfaction and the safety of your yacht remain our top priorities.

How Can I Get Started With Your Commercial Cargo Transport Service?

To begin, simply request a quote, and our team will guide you through the process.

Can You Handle Heavy Lift Cargo?

Yes, we provide heavy lift solutions including voyage and time charter options, coaster transport, semi-submersibles, roll-on docking services, and more.

Do I need insurance?

Generally speaking, annual hull insurance only provides cover for normal boating activities and does not cover transportation. Peters & May are however proudly in partnership with Pantaenius Yacht Insurance as one of the world’s leading yacht insurance brokers. Like Peters & May, Pantaenius are renowned for offering first-class bespoke solutions covering all the insurance needs that our customers require, whether you are looking to transport a Leisure BoatRacing YachtSuperyacht or Commercial Cargo. Speak to our experts or request an insurance quote.

What about the Customs and VAT associated with shipping?

Customs clearance and documentation can be daunting and complex, varying depending on the nature of cargo transported and geographies of where it will end up. Implications of getting this wrong can be costly. Peters & May are experts in Customs & VAT for imports and exports worldwide. Our in-house Customs & VAT Manager is knowledgeable in all current Customs & VAT legislation including Customs Declaration Service. As such our expert is on hand to support you step by step or take the paperwork out of your hands completely so you can rest assured.

What Is The Process For Requesting A Quote?

Contact our team for a customized quote tailored to your cargo transport needs.

What happens on the day of loading?

It will be your responsibility to arrange for the yacht to be delivered to a pre-agreed destination at a specified time for lifting. If arriving by water, you will need to contact the Peters & May Loadmaster who will confirm the berth location and the positioning required for lift.

Once alongside the vessel, lifting gear will be carefully positioned by the Loadmaster and diver ensuring slings are safely supporting your yacht. Once satisfied the crane will lift the yacht and she will be offered up to cradles aboard the vessel. Final adjustments will be made before settling and lashing the yacht to the cradles and/or deck using lashing points such as cleats and bollards. Final checks and preparations are made before your yacht is ready for shipping.

How Far In Advance Should I Book Superyacht Transport Services?

It’s recommended to book as early as possible to secure your preferred dates and routes. Contact us to discuss your specific schedule.

Can You Transport My Superyacht To Specific Locations, Or Do You Have Predefined Routes?

We offer both flexibility and predefined routes, ensuring your superyacht reaches its destination no matter where it may be.

How long is the yacht loading window?

With all loadings, we give a 15-day window for shipment in which your yacht must be available. The reason for this is based on the consolidation of yachts wanting to ship from A to B during the same period. Through economies of scale we can ensure we offer customers the best rate for shipping if consolidation is an option. Secondly, until all bookings are finalised the vessel cannot be nominated. Vessel schedules can vary, requiring flexibility in loading date.