FAQs

At Peters & May, we know logistics can be complex. Our FAQ covers everything from yacht shipping and customs clearance to handling dangerous goods and worldwide freight forwarding. If your question isn’t listed here, please get in touch with our team directly.

What Is The Role Of Your In-House Technical Team?

Our in-house Technical Team plays a crucial role in ensuring the safe, efficient loading and discharge of your cargo. Comprising specialists like a Technical Superintendent and a Welding Fabricator, the team collaborates closely with our global Loadmasters. They design bespoke cradles, coordinate operations, and produce essential technical diagrams to ensure every aspect of the cargo handling meets stringent industry standards. Their expert support guarantees that our operations run smoothly and reliably, providing you with confidence throughout the transportation process.

More info at https://www.petersandmay.com/guide/technical-support/

How Do You Match Cargo To The Most Suitable Vessel And Logistics Support?

Our experienced experts analyze each cargo piece individually to make the optimal selection.

How Far In Advance Should I Book Superyacht Transport Services?

It’s recommended to book as early as possible to secure your preferred dates and routes. Contact us to discuss your specific schedule.

Can You Transport Multiple Racing Yachts For A Team Or Event?

We have the capacity to transport multiple yachts, making us a reliable choice for events and racing teams.

What Types Of Commercial Cargo Do You Transport?

We transport a wide range of commercial cargo, including heavy machinery, oversized equipment, and more.

Do You Have Experience With Challenging Logistics Situations?

Our track record includes successfully navigating challenging logistics scenarios.

Do You Handle Cargo That Doesn’t Fit Standard Containers?

Yes, we are experts in handling out of gauge cargo, offering innovative loading and transportation services.

Can You Transport My Superyacht To Specific Locations, Or Do You Have Predefined Routes?

We offer both flexibility and predefined routes, ensuring your superyacht reaches its destination no matter where it may be.

Where Do You Operate?

We operate globally, ensuring your superyacht reaches its destination safely and efficiently.

Do You Offer Time-Sensitive Transport Solutions For Racing Teams?

Yes, we understand the time-sensitive nature of racing. We work closely with you to ensure your yacht arrives on schedule.

What happens if there are unforseen changes to the schedule?

While we make every effort to adhere to the agreed-upon schedule, unforeseen circumstances such as weather conditions or port-related issues may cause delays. In the event of any changes, our team will promptly communicate with you, providing real-time updates and alternative solutions. Your satisfaction and the safety of your yacht remain our top priorities.

How Far In Advance Should I Contact You Before A Race?

It’s best to contact us as early as possible to ensure a seamless logistics plan.

Global Yacht Transport