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FAQs

At Peters & May, we know logistics can be complex. Our FAQ covers everything from yacht shipping and customs clearance to handling dangerous goods and worldwide freight forwarding. If your question isn’t listed here, please get in touch with our team directly.

What is the role of a Load Master?

As the face of Peters & May our Loadmasters are at the centre of all marine logistics. Dealing with port staff, stevedores and agents worldwide; they have a wealth of experience in bespoke logistics. Loadmasters are responsible for

  • Preparing all required loading and discharge equipment
  • Overseeing and managing load and discharge operations
  • Co-ordinating third parties including divers, ship crews, surveyors etc.

To learn more about the team who load your yachts.

How Far In Advance Should I Contact You Before A Race?

It’s best to contact us as early as possible to ensure a seamless logistics plan.

Do You Offer Time-Sensitive Transport Solutions For Racing Teams?

Yes, we understand the time-sensitive nature of racing. We work closely with you to ensure your yacht arrives on schedule.

How Do You Ensure My Yacht’s Safety During Transport?

Safety is our top priority. We employ specialized equipment and expert teams to guarantee your yacht’s security.

What happens if there are unforseen changes to the schedule?

While we make every effort to adhere to the agreed-upon schedule, unforeseen circumstances such as weather conditions or port-related issues may cause delays. In the event of any changes, our team will promptly communicate with you, providing real-time updates and alternative solutions. Your satisfaction and the safety of your yacht remain our top priorities.

How Can I Get Started With Your Project Cargo Transport Service?

Contact our forwarding team at projectcargo@petersandmay.com or reach out to your local office to discuss how we can meet your cargo transport requirements.

Can bonded warehousing help with EU distribution?

Yes. Goods can be imported into the EU, stored in a bonded warehouse and then released as required for onward delivery across Europe. This can reduce the need for multiple individual shipments and separate customs clearances.

What Is The Role Of Your In-House Technical Team?

Our in-house Technical Team plays a crucial role in ensuring the safe, efficient loading and discharge of your cargo. Comprising specialists like a Technical Superintendent and a Welding Fabricator, the team collaborates closely with our global Loadmasters. They design bespoke cradles, coordinate operations, and produce essential technical diagrams to ensure every aspect of the cargo handling meets stringent industry standards. Their expert support guarantees that our operations run smoothly and reliably, providing you with confidence throughout the transportation process.

What types of businesses benefit from bonded warehousing?

Bonded warehousing is useful for importers, exporters, distributors, manufacturers and businesses moving goods into the UK or EU from international markets.

What Makes Peters & May The Right Choice For Yacht Shipping?

Peters & May has over 50 years of experience in international logistics and a track record of successfully transporting yachts worldwide. We offer a comprehensive service, handling everything from shipping the yacht itself to equipment, customs, and more. Our clients trust us for our commitment to excellence and passion for the industry.

How Do You Match Cargo To The Most Suitable Vessel And Logistics Support?

Our experienced experts analyze each cargo piece individually to make the optimal selection.

What preparations do I need to make before the scheduled shipping date?

Before the scheduled shipping date, ensure that your yacht is properly prepared for transport. This includes securing loose items, removing personal belongings, and following any specific guidelines provided by Peters & May. Our team will guide you through the necessary preparations to ensure a smooth shipping process.