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FAQs

At Peters & May, we know logistics can be complex. Our FAQ covers everything from yacht shipping and customs clearance to handling dangerous goods and worldwide freight forwarding. If your question isn’t listed here, please get in touch with our team directly.

How Can I Get Started With Your Project Cargo Transport Service?

Contact our forwarding team at projectcargo@petersandmay.com or reach out to your local office to discuss how we can meet your cargo transport requirements.

Can I use my own cradle?

Yes – however, this is subject to our approval and as such we will require technical drawings of the cradle. You will need to make your own arrangements to transport your cradle to the vessel. If you don’t have a cradle and are looking to guarantee the safe shipping of your yacht; Peters & May can assist. Our in-house technical team are experts in bespoke cradle design and maintenance, meaning we can develop a cradle tailored to the exact requirements of your yacht.

What Type Of Cargo Does Your Project Cargo Transport Service Handle?

We handle a wide range of commercial cargo, including out-of-gauge items, break bulk, and heavy lift cargo.

What happens if there are unforseen changes to the schedule?

While we make every effort to adhere to the agreed-upon schedule, unforeseen circumstances such as weather conditions or port-related issues may cause delays. In the event of any changes, our team will promptly communicate with you, providing real-time updates and alternative solutions. Your satisfaction and the safety of your yacht remain our top priorities.

What Is The Role Of Your In-House Technical Team?

Our in-house Technical Team plays a crucial role in ensuring the safe, efficient loading and discharge of your cargo. Comprising specialists like a Technical Superintendent and a Welding Fabricator, the team collaborates closely with our global Loadmasters. They design bespoke cradles, coordinate operations, and produce essential technical diagrams to ensure every aspect of the cargo handling meets stringent industry standards. Their expert support guarantees that our operations run smoothly and reliably, providing you with confidence throughout the transportation process.

How Do You Ensure The Safety Of Commercial Cargo During Transport?

Safety is our top priority, and we employ precise planning and handling measures to secure your cargo.

How Do You Ensure My Yacht’s Safety During Transport?

Safety is our top priority. We employ specialized equipment and expert teams to guarantee your yacht’s security.

What Measures Are In Place To Ensure The Safety And Security Of My Superyacht During Transport?

We implement rigorous security measures and use equipment to safeguard your vessel throughout the journey.

Can You Transport My Superyacht To Specific Locations, Or Do You Have Predefined Routes?

We offer both flexibility and predefined routes, ensuring your superyacht reaches its destination no matter where it may be.

What Sets Peters & May Apart In The Superyacht Transport Industry?

Our decades of experience, unwavering expertise, and unmatched attention to detail make us the industry leader.

How Long Does It Take To Ship A Yacht?

The shipping duration can vary depending on the destination, the size of the yacht, and other factors. We’ll provide you with a timeline as part of our proposal to ensure you have a clear understanding of the process.

What Kind Of Documentation And Customs Procedures Do I Need To Be Aware Of When Transporting My Superyacht Internationally?

Our dedicated team will guide you through the necessary documentation and customs processes, ensuring a smooth and hassle-free experience for you and your superyacht.